Jeffrey L. Buller is a senior partner in ATLAS: Academic Training, Leadership, and Assessment Services. He has served in administrative positions ranging from department chair to vice president for academic affairs at four very different institutions: Loras College, Georgia Southern University, Mary Baldwin College, and Florida Atlantic University. He is the author of twenty-one other books on education leadership, a textbook for first year college students, and a book of essays on the music dramas of Richard Wagner. Robert E. Cipriano is former chair and professor emeritus of the Department of Recreation and Leisure Studies at Southern Connecticut State University. He has a doctorate in therapeutic recreation, with an area of concentration in college teaching. He is the author of five books, one on collegiality in higher education, one on the Special Olympics, and three books on academic leadership in higher education.